Terms and Conditions

1. Acceptance of Terms

By accessing or using the Proxima Health Solutions website, telehealth platform, or related services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

If you do not agree with these terms, you should not use our services.

2. Services Provided

Proxima Health Solutions provides digital health, telemedicine, appointment scheduling, communication, and healthcare support services through its platform.

Our services may change from time to time, and some features may be subject to availability, eligibility, or additional requirements.

3. Medical Emergency Notice

Our platform is not intended for medical emergencies. If you are experiencing a medical emergency, contact local emergency services or go to the nearest hospital immediately.

4. Eligibility and Account Responsibility

You must provide accurate, current, and complete information when using our services or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

5. Telehealth Limitations

You acknowledge that telehealth services may have limitations, including incomplete physical examination, technology failures, connection interruptions, and delays in communication.

Use of the platform does not guarantee a diagnosis, prescription, treatment outcome, or uninterrupted access to healthcare professionals.

6. User Conduct

You agree not to:

• Use the platform for unlawful, fraudulent, or abusive purposes
• Provide false, misleading, or incomplete information
• Attempt to gain unauthorized access to our systems or data
• Interfere with the operation, security, or integrity of the platform
• Upload or transmit harmful code, malware, or disruptive material

7. Payments and Billing

Where applicable, fees for consultations or related services must be paid through approved payment channels.

Payment processing may be handled by third-party providers, and your use of those services may also be subject to their own terms and policies.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health information.

9. Intellectual Property

All content on this website, including text, branding, graphics, layout, and software elements, is owned by or licensed to Proxima Health Solutions unless otherwise stated.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without prior written permission.

10. Third-Party Services and Links

Our platform may include links to third-party websites, labs, pharmacies, payment processors, or technology providers.

We do not control and are not responsible for the availability, content, or practices of third-party services.

11. Disclaimer of Warranties

The website and services are provided on an as-available and as-is basis to the extent permitted by law.

We do not warrant that the platform will always be uninterrupted, error-free, secure, or suitable for every medical or personal situation.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Proxima Health Solutions shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the platform.

Nothing in these terms excludes liability that cannot lawfully be excluded under applicable law.

13. Suspension or Termination

We may suspend or terminate access to the platform if we reasonably believe there has been a breach of these terms, misuse of the services, a legal requirement to do so, or a security concern.

14. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated versions will be posted on this page with a revised effective date.

Continued use of the services after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory legal protections that may apply.

16. Contact Information

For questions about these Terms and Conditions, please contact:

• Proxima Health Solutions
• Email: contact@proximahealthng.com
• Phone: +2348054480690
• Website: www.proximahealthng.com
• Address: 2 Adelana Akinsanya Street, Sagamu, Ogun State, Nigeria